Refund & Cancellation Policy
Effective Date: 1 November 2025
1. Project Cancellations by Client
Before Project Start: Full refund minus transaction fees.
After Work Begins: Charges apply for work completed up to the cancellation date.
After Completion: No refunds once deliverables have been submitted.
2. Non-Refundable Services
No refunds apply to:
Domain, hosting, or licensing purchases
Paid advertisements (Google, Meta, etc.)
Third-party integrations or APIs
Consultation sessions already delivered
3. Cancellations by ArkStatic
We may cancel services due to non-payment, breach of terms, or unethical project content. Refunds, if applicable, will reflect work completed.
4. Retainer or Subscription Services
For monthly services (maintenance, SEO, marketing), cancellations require 30 days’ written notice. Refunds do not apply to partially used billing periods.
5. Refund Processing
Approved refunds will be processed within 10–15 business days to the original payment method. Currency conversion or transaction fees may apply.
7. Contact Us
ArkStatics LLC (USA)
📍 1001 S Main St, STE 500, Kalispell, MT 59901
ArkStatic Private Limited (Sri Lanka)
📍 No.21/2, Mahavihara Road, Wadduwa
📧 accounts@arkstatic.com | 📞 +94 76 262 6596